I can't say enough about how professional and dedicated Lori was in making sure our trip to Punta Cana was a success. Initially Lori helped us confirm a pre-pandemic Delta Vacation voucher was still good and could be used. Next she provided us with a detailed quote for the flights, hotel accommodations, travel insurance and transportation to and from the resort. Everything was laid out as we had requested.
Lori made sure we were aware of the deposit required and when the remaining balance needed to be paid. She sent out reminders when our flight schedule changed and that we needed to complete required travel documents to enter and leave the Dominican Republic prior to our departure.
Before our trip Lori sent out a message for us to "have a great time". When we returned, she sent a "welcome back" message. It was reassuring to know during this entire period we had someone watching out for us to insure we had A Trip to Remember.
We'll be
JGM61
Sioux Falls, SD
Connie worked within our budget and destination goals for a driving vacation in Scotland that had to be wedged in between a family trip to Denmark and a small-ship cruise around Iceland. She quickly followed up on our questions, requests, concerns, and helped us shape a trip that made us very happy. When we thought there was a "hiccup" with the airport transfer in Glasgow, she was available by text/email which was most reassuring. She's a real professional and works to get you the results you request.
Lahdeedah
Charleston, SC
Janetta is fantastic! She answered every single one of my questions quickly and spent time outside of work hours to get me all of the information I needed. Her attention to detail gave me answers to questions I didn't even think to ask, which I greatly appreciated! Janetta is the best!!
Chris
Lititz, PA